AI Transparency

When BloommyAi is on in Account → Privacy, text chat goes to Infron. Photos you send in chat, and cloud daily insights, go to Google Gemini. Voice you start may use Google or ElevenLabs. That covers:

• Ask Bloomy companion chat
• Optional daily wellness insights
• Optional AI-assisted guides and planning tools
• Optional voice features when you use them (separate provider if enabled)

Exact model versions may change as providers update their services. We do not publish internal routing, API paths, or environment configuration in this policy.

BloommyAi is the same cloud feature across plans (on by default; turn off anytime in Account → Privacy). Limits differ by subscription — not by a different secret model list shown to users.

If BloommyAi is off, you are offline, or cloud AI cannot respond, Bloomy falls back safely: cloud when BloommyAi is on, then a quieter local path, then on-device companion logic. In local mode, chat content is not sent to third-party AI processors.

• Secure cloud companion (Worker)
• On-device companion logic

Bloomopia is local-first. An account is required to use Home; core wellbeing features then run on your device, and an account is required for cloud backup and sync. Optional signed-in backup uses Supabase (PostgreSQL + Auth) when configured. On-device replies still work with the radio off.

BloomyAi starts on for new installs (you can turn it off anytime). No message content is sent to third-party AI processors when BloomyAi is off in Account → Privacy. Sending a chat message alone cannot override an off setting.

Turning BloommyAi off in Account → Privacy stops new AI API calls from this device.

When BloommyAi is enabled, data categories may include:

• Chat messages you send to Ask Bloomy
• Wellness context you include (mood, habits, journal excerpts, activity trends)
• Companion personality and focus-area preferences
• Approximate location (city/region) when used to personalize support resources
• Guide or masterclass goals you enter for AI-generated content
• Your display name on live video calls only, and only when the camera confirms it is you (never on voice-only calls, never your email)

We instruct our AI processors to use your data only to provide the Service. Your identifiable content is not used to train public foundation models.

Before content is sent to cloud AI, Bloomopia runs safety checks. Crisis or harmful inputs are prioritised toward local helplines and the in-app Safety hub — not treated as ordinary chat.

AI responses include wellness framing and are filtered to avoid medical diagnosis or prescription language.

Bloomopia is a wellbeing companion — not a medical device, clinician, or emergency service. Always contact qualified healthcare professionals or emergency services for medical concerns.

You can view, export, and delete local wellbeing data anytime in Account → Privacy. Disabling BloomyAi immediately stops new AI API calls from this device.

• Toggle BloommyAi on or off anytime in Account → Privacy.
• Export your wellbeing data as JSON from Account → Privacy.
• Erase all local wellbeing data from Account → Privacy.
• Reset consent toggles to privacy-first defaults (all off).

In the app, open Account → Privacy to manage these settings. Questions: hello@bloomopia.com

See also our Privacy Policy and Terms of Service.